Delivery Options

Delecto Gifts values the importance of receiving gifts in a quick and efficient manner and have therefore provided the below delivery options;

Priority Upgrade

Our Priority Upgrade means that we will dispatch your order as soon as we can and with the fastest service possible.  The daily cut-off for Priority Orders is 12:00 noon, any order placed after this time will be dispatched the next working day.  Priority Orders placed over a weekend or Bank Holiday will be treated as if placed on the next working day.

Shipping Zone Priority Charge (ex vat) Estimated Delivery Time (From Dispatch)
UK £4.99 1 – 2 Working Days

 

Important Priority Shipping Information:

  • The priority charge is in addition to the standard postage charges.
  • Tracking numbers are available, please contact customer services for details.
  • Delivery times are an estimate, it depends on exact location and time of year.
  • Cut off for Priority Orders is 12:00 noon.

 

Courier Upgrade

  • Courier Upgrade gives you the option to upgrade small items from our Z – H postage bands, to be sent with a trackable service.  The order goes in the tray as normal with all the other orders and when it comes to be dispatched it is sent with one of our trackable services.  (Please note if you have selected our Priority Upgrade service your order will automatically be sent via courier so this fee is not applicable).

 Please note that there is a small £0.50p handling fee charged to each order.

Shipping Zone Courier Upgrade Charge (ex vat) Estimated Delivery Time (From Dispatch)
UK £3.49 1 – 2 Working Days

 

Important Courier Upgrade Shipping Information:

  • The courier charge is in addition to other standard postage charges.
  • Tracking numbers are available, please contact customer services for details.
  • Courier upgrade is only available on postage bands Z – H.  Bands I – M will automatically go with one of our trackable services due to their weight and size.
  • The delivery time is an estimate and once the parcel leaves us it is in the hands of the couriers.  If there are any problems with delivery please contact customer services.
  • Multiple Items & Capped Shipping
  • Multiple discount only applies to items sent to the UK, Northern Ireland, Europe A and Europe B shipping zones.
  • Single items are charged at the single postage price, but when you order multiple items a discount is applied on the postage.
  • Please note: All our prices including our postage prices are ex vat.  Vat will be added on the whole basket at checkout.

 

Shipping Prices

Mainland UK and British Forces Postcodes (Excluding Highlands, Islands & Northern Irelands)

The chart below shows the postage cost per postage band and the courier service used to send items within the UK Mainland and BFPO Postcodes.

Postage Band Postage Price (ex vat) Delivery/Courier Service
Z £0.99 Royal Mail
A £1.99 Royal Mail
B £2.49 Royal Mail
C, D, E £2.99 Royal Mail
F £3.49 Royal Mail
G, H £4.49 Royal Mail
I, J £6.49 Royal Mail/DPD
K, L, M £7.99 DPD

 

Important UK Mainland Shipping Information:

  • The courier charge is on top of other standard postage charges.
  • We send Royal Mails items 1st Class.  We cannot track items sent with Royal Mail.
  • Although Royal Mail 1st Class has a standard delivery of 1 – 3 working days, we advise that you wait 7 working days before contacting our support team that the item has not arrived.  We also recommend you check your local sorting/post office to see if the parcel is waiting there.
  • British Forces addresses must have the full title of the service person it is being sent to.  They must have a registered BFPO number and must not contain a UK postcode as the delivery is made by the BFPO number alone whether it is going to the UK or an overseas base.
  • Shipping Services & Delivery Times
  • How do we send your items and how long does it take?
United Kingdom, Northern Ireland & The Channel Islands
Category Estimated Delivery Time (From Dispatch)
Royal Mail 1st Class Royal Mail 1st Class usually takes an average of 1 -3 working days, but there are times when it can take longer.  We recommend you advertise that items can take 7 – 10 working days.  Royal Mail is not trackable and we do not offer a recorded service.
DPD DPD takes 1 – 3 working days depending on the location.  Highlands and Islands Locations usually take the longest but tracking numbers are available.
Parcelforce We use Parcelforce for the Channel Islands and usually takes 1 – 3 working days. Tracking numbers are available.

Delivery Postage Bands

Every item on our site has a letter Delivery Code. This letter indicates the shipping price of each item, all you have to do is reference it against the charts below to see the shipping cost.  The band relates to the packed weight of each product.  (See the bottom of the page for the band weights.)

On a few fragile or bulky lighter items we have increased the postage band letter to cover sending the item with our courier, or so we can put more packaging around it.  You may have to pay a slightly higher postage cost, but the item can be packaged with more padding and will get to you in one piece.

Priority & Courier Upgrades

The majority of our packages go with Royal Mail First Class so cannot be tracked and are not a guaranteed service.  However when you would like to track your order, or you need it as quickly as possible then we offer two postage upgrade services for you to use

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